Checking Travel Documentation

Our written official confirmation forms the basis of our contract with you.

We take great care to ensure that the details that we have taken from you are correct. However, mistakes can happen, so it is important that we ask you to read through all travel documents as soon as you receive them to make sure that all is correct.

Please carefully check the following:

  • All names need to be as they appear on each passport
  • Please check flight details (including the free luggage allowance)
  • Hotel details and hotel room types are as agreed
  • If you have booked Car Hire, please check that your vehicle is large enough to accommodate you and your luggage and that the passenger name shown will be the driver

If you see anything wrong or you are not sure, please call you sales advisor to notify them within 48 hours of receiving this email and we will update your booking accordingly and send you a revised confirmation email. If you do not receive a revised confirmation within 24 hours of advising any changes, please email [email protected] to advise that you have not received your updated confirmation.

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Or call us on 0203 542 8888 our travelplanners are waiting to assist you
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