This is where USAirtours sells or offers for sale a flight only ticket. USAirtours acts as agent only for the airline under our IATA licence. This means that a legally binding contract will be created between you and the Airline. You will be subject to the terms and conditions of that airline which are available from us upon request.
The booking confirmation we send you will either show the words ‘Package Holiday’ or ‘Accommodation Only’ or ‘Flight Only’ and this will confirm which type of holiday you have purchased from us.
1. Air Ticket Sales Only Conditions
a) This is where we sell or offer for sale a flight ticket only.
b) If we sell or offer this for sale to you as an agent of a supplier we will advise you of this and confirm to you that we act as the agent of the holder of an ATOL licence and its identity and ATOL number which will be sent to you following your booking. If we have sold to you as agent for another ATOL holder then that other party’s booking conditions will apply to your booking. All booking conditions for our suppliers are available from us on request but will usually be available to you or on their website.
c) The flight ticket may be sold to you by USAirtours acting as the agent for the airline under our IATA Licence. In this case your contract will be directly with the airline and their Conditions of Carriage will apply to your purchase, their performance of the flight and your rights, together with details of check in times, fuel charges where applicable and baggage allowances. Please note that with some types of flight seats may not be cancelled (such as APEX) cancellation charges of 100% will apply to any cancellations.
d) The sale of a flight ticket may be offered to you under USAirtours’ own ATOL licence in which case the terms and conditions set out below will apply :-
i) In accordance with our ATOL Licence we have automatically included Scheduled Airline Failure Insurance on all scheduled airline tickets to cover you against Scheduled Airline failure. If your airline fails prior to your departure, we will refund the value of the ticket to you (up to £1500 per person). If you have already departed we will offer alternative onward or return flights to the UK. This Insurance does not apply to airlines in Chapter 11 insolvency. For scheduled airline ticket sales that are not covered under our ATOL we are able to sell to you Airline Failure Insurance to cover the cost of your ticket if the airline becomes insolvent.
ii) Airlines reserve the right to increase the price you have paid by the imposition of fuel and other charges. We reserve the right to pass these on to you as well as any other unexpected price increase including taxes, airport charges and landing taxes charged to us by the airline concerned.
iii) If you wish to cancel or change your flight booking then you should contact us to see if this is possible and what additional charges may be required by your airline. Some discounted scheduled flight seats may not be changed or cancelled without incurring 100% cancellation charges.
iv) Transfer of booked seats to another person may not be possible.
v) Flight timings are provided for guidance only and we are not responsible for flight delays or for cancelled flights caused by the operations of the carrier concerned. All flights must be reconfirmed – we cannot be held responsible for missed flights due to rescheduling or other reasons.
vi) The liability of USAirtours is limited to making arrangements with the airline to make the tickets available to you. We have no liability for the operation of the flights or the terms of your carriage which are the subject of the airlines own Conditions of Carriage, the Montreal Convention 1999 and EC Regulation 261/2004 (see below) regarding overbooked, cancelled and delayed flights.
vii) EC Regulation 261/2004 sets out minimum rights and compensation levels payable to passengers by airlines for overbooked delayed and cancelled flights. Information about your rights is available from your departure airport or from the airline concerned. It is for you and not for USAirtours to claim or seek to enforce these rights.
These booking conditions are valid for all new bookings made on or after 01 July 2013 and replace any previous conditions. As we reserve the right to amend these conditions at any time so please ensure that you visit www.travelplanners.co.uk/booking-conditions for the latest information.